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Frequently Asked Questions

Does a StompLight® product come with an Owner's Manual?
You will find an Owner's Manual on each Product Page available to read online and or download. There is also a direct link at bottom of each page under More Info.
Are the StompLight power adapters interchangeable? 

NO. You must use the power adapter that came in the box with the specific StompLight product you purchased. The PRO and PAL power adapters are not suited to charge the Power Banks. The Power Bank charger runs at a higher voltage, lower current and has a charging circuit that cuts off the flow of energy when the Power Bank is fully charged. Do not use the StompLight Power Bank charger adapter to power a StompLight Pro or Pal as the circuitry is not designed for the load and may damage the charger and the Pro or Pal..

My StompLight® foot-switches aren't working correctly?

On occasion some of the Daier foot-switches we order come from the factory with a thin film (lube) that can prevent proper contact until dissipated. If your StompLight foot-switches are not operating correctly out of the box here are two simple fixes you should try:

1) Using your hand or foot press (cycle) each foot switch 20 - 30 times. In most cases your StompLight will now function properly.

2) Restore Factory Default - Unplug your StompLight and while holding down the On/Off foot-switch plug your StompLight® back in. Hold the On/Off Foot-switch for at least 3 seconds during this process. Repeat as needed. 

Do I need additional DMX lights to use a StompLight Professional?
NO!   The StompLight Professional has a powerful built-on LED lighting array. StompLight® was designed to be used as a stage light. The StompLight Professional does provide the option to connect and expand the stage lighting by adding additional StompLight® products like the StompLight Pal or connecting to any basic 3-channel RGB DMX lighting system functioning as either a controller or slave.
 
Can multiple StompLight Professionals be connected together?
Yes!   You can connect multiple StompLight Pros together and assign one as the Controller and the other Pros as slaves. You can also have a Pro as controller, some as slaves, and include StompLight Pals (always slaves) all connected together using XLR micorphone cables. StompLight® products are also capable of working with some simple DMX controllers and lighting products.
Will StompLight® drive other basic 3-channel RGB DMX lights that I may already have?
A StompLight Pro can control DMX fixtures that can be set for a three channel RGB mode and set to channel 1. Most lower cost DMX units can be set this way.
What is StompLight Professionals DMX start address?
StompLight's® DMX address is 1,2,3  This is what you need to set an external DMX light to.This is StompLight's ® "address" and three slots out of the 512 that DMX allows for. The slots are for the RGB data, slot 2 = RED, 3 = GREEN, and 4=BLUE. This is the most common way that DMX controlled lights work
Does StompLight® just send DMX commands that mimic what the on board light array is doing or does it have more capability? 
The short easy answer is it sends commands that mimic what the on board lighting is doing. StompLight's® DMX address is 1,2,3. The medium answer is there is a bit more "information" in the DMX stream and a clever DMX lighting person could do some interesting things.Our engineering team is talking about the fact that besides the final output RGB we could also put out the raw RGB and our brightness value, and possibly the values of our Spectrum Analyzer. This is the real magic of DMX. 
 
Is StompLight patented?
Yes, StompLight®  has been awarded (3) US Patents: 9,185,776 & 9,462,654 & Design D789,896
What happens if the lighting array fails or is damaged?
First thing complete a factory restart as outlined in owner's manual on the StompLight® website. Next step send us an email. StompLight products use Cree XL LEDs. These LEDs have a 50,000 hour lifespan and very durable. We also engineered a protective diffuser that covers the LED providing both protection and soft light diffusion. The entire array is modular and in the event of damage or failure easy to replace as needed.
 
Can StompLight® products be attached easily to a microphone stand?
Yes. the StompLight Professional and StompLight Pal enclosures are engineered for the easy addition of the StompLight Surface-Mount Flange Mic Stand Adapter (Female). See Products.
Does the StompLight Professional have a tap tempo feature so the light flashes in time with my playing on guitar ?  This visual aid would be great for cuing my drummer when working with a loop! StompLight® does not have tap tempo however StompLight® can provide a solution: On your pedal board set-up run (or split) your guitar signal into the StompLight audio input on the rear panel and select the Instrument Input Mode. Dampen the strings over the bridge and brush/touch your guitar strings in time. StompLight will respond with a flash of light for each brush/touch. StompLight® has a quick delay time and the input gain is very responsive. This could do the trick.On bigger stages you could connect a StompLight Pal and place it next to the drummer.
 

Troubleshooting Chart

StompLight® not responding

Unplug power adapter, wait 10 seconds and plug power adapter back in. 

 

 

Restoring Factory Default Settings

 

Unplug your StompLight. While holding down the On/Off foot-switch plug your StompLight® back in. Hold the On/Off Foot-switch for at least 3 seconds during this process. Repeat as needed. 

 

StompLight® not powering up

Inspect Power Adapter. StompLight® requires a center-positive 12 volt 3 amp power adapter. Typical effect pedal adapters will not work. If a replacement is needed contact StompLight.

 

When using the StompLight Power Bank be sure all cables are secure and Power Bank’s green indicator LEDS are lit.

 

Verify wall power is active

 

LED Array may be disabled via User Configuration. Unplug power adapter from rear panel. Wait 10 seconds and plug back in while holding down the On/Off Switch. 

 

Lighting Diffuser is loose

Using a small Allen Wrench carefully tighten the 6 fasteners to ensure the lighting diffuser stays in place.